Application created:
-to provide a secure, user-friendly application where beta reports are submitted, reviewed, and managed.
-to recruit beta-test reporters who will evaluate products, usually before public release, and report back on any issues,
including whether the software is fit for the intended purpose.
-to provide beta testers with a quality team of beta technicians capable of duplication, escalation, triaging and summarizing of beta reports.
-to provide engineering teams with a core group of competent beta testers capable of providing detailed beta reports on a regular and timely basis.
-to provide project management teams with tools to communicate and manage beta projects, targeting requests and keep the teams informed and happy!
-to organize and manage statistical data and provide information to management.
Application functionality area:
Creating feedback reports; Problem Reports, Download status reports, Surveys, Test Results etc.
Why should it be used?
To Help, to explore, to get to the causes of the problems.
Beta testing can help ensure, that our company products and services are successful, and our future business depends on its success!
Beta Technicians review collected data, and submit them to the product engineers and project managers.
They analyze the information to increase the products usability and stability.